5 Tips for Content to Keep Loyal Leads Engaged

Your audience loves your content. That’s why they keep coming back. But how do you keep your loyal fans interested in your content?

After all, brands in a niche must, by necessity, continue to write in the same area day after day. This turns into week after week, month after month, and year after year.

How do you keep your subject matter lively, while still sticking to the niche that your audience knows you for?

In today’s post, we look at ways to keep your content fresh, while keeping it focused.
 
01-consider-varying-perspectives

Consider Varying Perspectives

Your audience is composed of a variety of different readers. Some are going to buy in the future, others are not.

But even in the narrowest of niches, there will be a little diversity in your buyer personas.

Figure out who has purchased your product and who in your audience seems likely to purchase.

Now dive deep into those individuals, seeing what they like and what they do not. From this research, generate a list of problems your brand can solve for these buyers. Think about their needs, wants, and hopes.

Consider what they need and want before, during, and after the purchase of your offering. What will lead them towards the purchase? What factors are roadblocks to the purchase? Is it a knowledge gap or is it something else?

Also consider post-purchase. These are problems your customers may have that keep them from using your offering as intended. You want to reduce the friction in these areas so your customers keep coming back.

Evaluate the subject matter you write about on your blog and see how this compares with the research you just conducted. Are you missing a critical area of interest on your blog? Take advantage of that knowledge gap and start filling it with great content.
 
02_-evolve-old-content

Evolve Old Content

If it feels like you’re writing about the same thing over and over again, you probably are. Current research in SEO dictates that unless you’re going in-depth with your content, it will never be the top-ranking article on Google. Age of the content now also plays a factor, which is just another reason you should be on top of updating old content.

Basically, your content needs to cover the subject matter as thoroughly as possible. If the specific topics you need to cover in an article are represented by letters of the alphabet, you need to cover A, B, C, D, E, F, and G. You can’t just cover A, C, and F and expect that your content will do well.

This shift is a positive for brands that already have hundreds of pieces of content in a particular area. Pull old posts that may have only covered C, D, and E. Do some research and figure out what areas you missed the first time you wrote the post. This may even involve combining a couple posts.

Then, fill in the blanks and republish that same work. Seeing the same ideas covered in greater depth will show your audience that you care about giving them the best content possible, with the added benefit of improving your SEO.
 
03_-ask-them-what-they-want

Ask Them What They Want

Researching your customers and leads is great, but have you tried asking them what they want? Ask your audience questions, be inquisitive.

Find out where most of your conversions (e.g. a form completion, download, etc.) come from, then ask questions on those channels.

If you are looking for broader answers from your audience, think about asking your audience questions on a public forum like Twitter or Instagram.

If you have a community on Facebook or LinkedIn, consider asking questions in those groups.

What should you ask?

  • What topics would you like to see us cover?
  • Is there a topic you would like to see on [Your Brand]’s blog?
  • Is there anyone you would like to see us interview?

Keep questions open-ended, or at least multiple choice. Never ask a question that will allow leads to simply answer yes or no. Like a lawyer cross-examining a witness, you want to get as much detail as possible out of your leads, not just a grudging answer.
 
04_-dig-the-well-deeper

Dig the Well Deeper

When it feels like you’ve written about everything, consider where you can expand and improve on the same topics you’ve already written about. You wouldn’t just dig a new well if yours went dry. You would likely try to dig that same well even deeper, in hopes that there is more water.

It’s the same with writing content. You write content for beginners, intermediates, and experts. Each is a different depth of the well.

Our post, “What is a Lead? What is a Prospect? What’s the Difference?” is a perfect example of beginner/intermediate content. It asks a simple, high-level question and gives a straight-forward, detailed answer.

Content for beginners has the following characteristics:

  • Simple language
  • Defines industry jargon (either in post or as its own post)
  • Addresses easy questions
  • Doesn’t get into overly complex topics
  • Answers the “what”

Content for intermediate marketers might:

  • Get into more obscure topics
  • Answer the “how” for less complex topics
  • Use more industry-specific jargon (assumes readers already know more)
  • Touch upon trends

Content for experts might look into:

  • The “how” and “why” in more complex areas
  • The current trends and their context in the industry landscape
  • Original research on a subject matter
  • More granular instruction on denser subject matters

If you feel like you’ve covered most topic areas already, consider how you can dig even deeper. Figure out the questions that your most knowledgeable audience members are asking, then answer them.
 
05_keep-track-of-the-subject-matter-you-write-about

Keep Track of the Subject Matter You Write About

Most of the time, your niche is broad enough to cover a variety of subject matters.

Here at HiP B2B, we primarily focus on email and content marketing, but also occasionally branch out into areas of social media marketing and other topics.

Keep track of what topics you write about and categorize them.

Then make it so there’s a way you can visually see each of the areas you write about. You can do this through a calendar or simply a color-coded list. By visually representing the areas you cover, you can see what you are covering well at a glance.

Maybe you are writing too much about content marketing and you haven’t covered marketing automation for several months. This will be pretty clear if all your content marketing posts are highlighted blue and all your marketing automation posts are in red. A completely blue month means you need to switch it up a little.
 
 
Keeping your content focused, yet diverse enough to keep your audience continually interested is a challenge. But if you keep on the scent and keep following up on what your audience wants, you can’t go wrong. Create new and better content to challenge them, what they know, and to keep them engaged.

Interact with them, ask them what they want. Everyone loves giving their favorite brands advice. And every question they answer is another step towards conversion. Keep your content diverse and you can guarantee that leads will come back for more.
 


 
Did you enjoy this post? What else do you do to keep leads interested in your content? Let us know in the comments.
 


 
 

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